All returned items must be new, unused, and with all original designer garment tags attached.
Shoes must be returned in their original boxes.
Products marked as final sale cannot be returned or exchanged.
If you have any further questions, please contact our customer care team at customercare@lilumilano.com
You can purchase in confidence and send the items back to us if they are not right for you within 7 days of the delivery date. If you would like to initiate a return, please email us at customercare@lilumilano.com. Returns will incur a fee of USD 25 per item.
Returns must use the label(s) provided and arrive at our location within 14 days from the date the parcel is received. Items received after this period are accepted only at the discretion of Lilumilano. Please note that orders can only be cancelled within the first 24 hours of making a purchase provided that the item/s have not shipped. Any cancellations initiated after the 24 hours have expired will incur a USD 25 cancellation fee and any order that contains items that have been shipped may not be canceled.
